CANCELLATION, RETURNS AND REFUND

Thank you for shopping at Mr. Fermore. Your order can be cancelled up to one hour after it has been processed by sending an email to contact@mrfermore.com. The refund will be reflected on your credit card 24 hours after cancellation.

Returns and Refunds

To request a return and refund, you must inform us within the first 48 hours after receiving the order, stating that you want a refund and the reason. Do not discard either the box or the products.

Please email: contact@mrfermore.com with the following information:

- Date you received the order.
- Full name the order was shipped to.
- Email used to place the order.
- Reason for the return.
- A phone number we can call to coordinate the collection of the products.

We will coordinate with the shipping company for the collection of the box with the products. Once the products are received, a refund will be issued to your credit card, and a copy of the confirmation will be sent to you via email.Thank you for shopping at Mr. Fermore. Your order can be canceled up to one hour after it has been processed by sending an email to sales@mrfermore.com or calling XXXXXXXXXXXX. The refund will be reflected on your credit card 24 hours after cancellation.

Return and Refund

To request a return and refund, you must inform us within the first 48 hours of receiving the order, indicating that you want a refund and the reason. Do not discard the box or the products.

Send an email to: sales@mrfermore.com with the following information:

• Date you received the order.
• Full name to which the order was sent.
• Email used to place the order.
• Reason for return.
• A telephone number that we can call to coordinate the collection of the products.

We will coordinate with the transportation company to collect the box with the products. Once the products are received, a refund will be made to your credit card and a copy of the confirmation will be sent to you by email.